Effective Date: 18, May 2026

Welcome to Aliapex (“Aliapex,” “we,” “our,” or “us”).

These Payments Terms of Use govern your use of payment-related services offered through Aliapex, including checkout, payment processing, refunds, seller payouts, wallet services, installment options, and other payment features (collectively, the “Payment Services”).

By using Aliapex Payment Services, you agree to these terms in addition to the User Agreement, Privacy Policy, and applicable marketplace rules.

1. Scope of Payment Services

Aliapex may provide or facilitate payment services for:

Buyers

• Purchasing products
• Paying shipping fees
• Taxes and duties (where applicable)
• Promotional discounts and credits

Sellers

• Receiving payouts
• Refund processing
• Settlement of marketplace transactions

Payment services may be provided directly by Aliapex or through authorized third-party payment providers.

2. Accepted Payment Methods

Available payment methods may vary by country, currency, and eligibility.

Supported methods may include:

• Credit Cards
• Debit Cards
• Digital Wallets
• Bank Transfer Options
• Buy Now, Pay Later (where available)
• Local Payment Methods

Examples may include:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay

Available payment methods are displayed during checkout.

3. Payment Authorization

By placing an order, you authorize Aliapex and payment providers to:

• Charge your selected payment method
• Verify payment credentials
• Conduct fraud prevention reviews
• Process refunds when eligible

Orders may remain pending until payment is successfully completed and verified.

4. Payment Verification & Security

To help protect buyers, sellers, and platform integrity:

Aliapex may:

• Verify transactions
• Perform fraud detection reviews
• Request identity verification
• Delay suspicious transactions for review

Orders may temporarily display:

“Payment Being Verified”

Verification time may vary.

Aliapex reserves the right to decline or cancel suspicious transactions.

5. Pricing, Taxes & Currency

Product prices may:

• Change without notice
• Vary by seller or country
• Exclude shipping fees or taxes

Applicable charges may include:

• VAT / sales tax
• Import duties
• Currency conversion fees
• Payment provider charges

Exchange rates may be determined by payment providers or financial institutions.

6. Refunds

Eligible refunds may be issued for:

• Cancelled orders
• Returned products
• Buyer Protection claims
• Failed transactions
• Seller-approved resolutions

Refunds are generally returned to the original payment method.

Estimated Processing Times

Payment MethodEstimated Refund TimeCredit / Debit Card3–20 business daysPayPal1–7 business daysWallet Balance1–3 business daysBank TransferMay vary

Timing depends on financial institutions.

7. Failed or Declined Payments

Payments may fail for reasons including:

• Incorrect payment details
• Insufficient funds
• Bank security restrictions
• Currency limitations
• Fraud prevention review

Users may retry payment or select another payment method.

Aliapex is not responsible for bank-related payment failures.

8. Chargebacks & Payment Disputes

If a buyer initiates:

Chargeback

or

Payment Dispute

Aliapex may:

• Review transaction details
• Temporarily hold funds
• Request supporting evidence
• Suspend related activity during investigation

Fraudulent chargebacks may result in account restrictions.

9. Stored Payment Methods

Depending on region and eligibility, users may securely save payment methods for faster checkout.

Users may:

• Add payment methods
• Remove payment methods
• Update billing information

Go to:

Account → Payment Settings

Aliapex may use tokenized or encrypted payment technology where supported.

10. Seller Payments & Payouts

Seller earnings may be subject to:

• Verification checks
• Refund holds
• Buyer Protection periods
• Marketplace fees

Payout timing may vary depending on:

• Country
• Payment provider
• Order completion status

Aliapex may temporarily withhold payouts where fraud or disputes are suspected.

11. Promotional Credits & Bonuses

Aliapex may provide:

• Coupons
• Bonus credits
• Store promotions
• Promotional discounts

Unless stated otherwise:

• Promotional credits are not cash
• Non-transferable
• May expire

Aliapex may revoke benefits in cases of misuse or fraud.

12. Payment Compliance

Users agree not to

• Use unauthorized payment methods
• Commit payment fraud
• Circumvent platform fees
• Engage in money laundering or unlawful activity

Aliapex may restrict payment access where misuse is suspected.

13. Limitation of Liability

To the extent permitted by law:

Aliapex is not responsible for:

• Banking delays
• Currency fluctuations
• Payment provider interruptions
• Third-party financial service failures

Mandatory consumer rights remain unaffected.

14. Changes to Payment Terms

Aliapex may update these Payment Terms periodically.

Updates may be communicated through:

• Website notices
• Account notifications
• Email communications

Continued use of Payment Services after updates constitutes acceptance of revised terms.

15. Contact Us

Questions about payments, billing, refunds, or financial disputes?

Visit:

Aliapex Help Center

For assistance regarding payment methods, refunds, verification, or account billing.